Can't login with update c...
Can't login with update client
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Topic: Can't login with update client
Hi:Would you please tell me why I can login just fine here on the web, but I can't login with the update client using exactly the same user name and password? The update client wrongly insists that either the username or password are incorrect.Kenny
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If you have special characters in your password, you should download and use the latest version of IP update client.Also, the username for the account is not your email address though you may be able to log into the website control panel with your email address. The username can be found in 'Account Profile' section of the control panel.
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Author | Topic: Can't login with update client |
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vipserve Joined: 8/20/2015 |
Can't login with update client Friday, July 21, 2017 11:09 PM
Hi:Would you please tell me why I can login just fine here on the web, but I can't login with the update client using exactly the same user name and password? The update client wrongly insists that either the username or password are incorrect.Kenny
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janetmeza Joined: 6/23/2017 |
Can't login with update client Monday, July 24, 2017 12:42 PM
If you have special characters in your password, you should download and use the latest version of IP update client.Also, the username for the account is not your email address though you may be able to log into the website control panel with your email address. The username can be found in 'Account Profile' section of the control panel.
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vipserve Joined: 8/20/2015 |
Can't login with update client Wednesday, September 13, 2017 10:39 PM
Thank you for your reply. With your help I can now login.
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