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Author Topic: Authentication for smarthost server

William Powell

Joined: 5/26/2017

Post Authentication for smarthost server
Friday, May 26, 2017 2:44:25 AM

I've just started your services and am having an issue with your smtp relay sevice which exchange calls a smarthost. I am getting authentication errors. I need to know whst account and password I need to use to properly authenticate to your server so I can send email.

Thank you

Last edited by a moderator on Friday, May 26, 2017 5:16 PM

Timothy Wilkinson

Joined: 5/3/2002

Post Re: Authentication for smarthost server
Friday, May 26, 2017 10:18:05 AM

We checked your account and found that you have email store/forward service for domain name, not SMTP outbound relay.

Email store/forward service allows you to receive emails for your domain name on a port other than port 25. SMTP outbound relay service allows you to use our email server to send emails for your domain name where our email server will act as a smarthost. You may sign up for SMTP outbound relay service at Once you sign up for the service, you can use the following username and password:

Password: your account password

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