Feedback Comments Feedback Comments

You need a Ticketing System with a web interface

While troubleshooting the problems I'm facing in middle of the domain transfer and DNS changes, sometimes email is not the best way to communicate. I'll suggest a Support / Ticketing system that can let members / users login to reply to an existing issue.

Rah Sharma
November 4, 2015 AT 9:47 PM

The ticketing system is being implemented into the control panel at this time to provide an alternative to email based communication.

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Timothy
December 7, 2015 AT 8:48 AM

The support/ticketing system has been implemented in the control panel. You may use it in the 'Support Tickets' area.

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