gmail users not receiving my emails anymore gmail users not receiving...

Topic: gmail users not receiving my emails anymore

Post gmail users not receiving my emails anymore
by dadmin on Monday, June 26, 2023

hello,

since a week of 2, gmail recipients don't seem to receive my emails anymore;

in the past, they had nog trouble in receiving them;

i didn't change anything in my email setup;

pls advice

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Post Re: gmail users not receiving my emails anymore
by Bugman1400 on Sunday, July 2, 2023

I believe you'll get an Undeliverable Message from Google indicating that an SPF or DKIM check did not pass. I believe you can enable DKIM authentication within your Email service control panel. Check out the DKIM Wizard feature.

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Post Re: Re: gmail users not receiving my emails anymore
by dadmin on Monday, July 3, 2023

Bugman1400 wrote:I believe you'll get an Undeliverable Message from Google indicating that an SPF or DKIM check did not pass. I believe you can enable DKIM authentication within your Email service control panel. Check out the DKIM Wizard feature.
hello, thank you for your input;

indeed, your suggestion appeared to be the problem;
dynu helpdesk corrected the situation, and i have conformation from some of my recipients that they now receive the emails correctly (at first, it was still delivered in their spam box, but by accepting me as the sender of that email, also this problem was resolved

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Thursday, February 29, 2024 9:12 PM
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