Windows Client - 5.3.0 | won't authenticate login credentials Windows Client - 5.3.0 | ...

Topic: Windows Client - 5.3.0 | won't authenticate login credentials

Post Windows Client - 5.3.0 | won't authenticate login credentials
by jgarcia69 on Thursday, June 7, 2018

I've been using the Windows Client for the IP Address update for some time now. It's been a couple months since I've logged into the client to update IP's and generally, ensure all is well. As of 6/7/2018, I'm now no longer able to log into the Dynu.Client via my login credentials. It always throws a "invalid user name of password" error. These same credentials are used to log into the web portal, which is how I am able to post. I've also uninstalled and re-installed the latest from the web portal Control Panel, but no avail.

Is there something that has changed recently preventing the client from working?

Thanks in advance!

-J

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Post Re: Windows Client - 5.3.0 | won't authenticate login credentials
by jdidi on Friday, June 15, 2018

1. Make sure you are using the username instead of the email address.
2. Check if you have assigned a Location name to your hostnames. Not using the correct location name or not using the location name at all may also cause an authentication error.

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Tuesday, August 21, 2018 3:20 PM