IP Update client Invalid username or password IP Update client Invalid ...

Topic: IP Update client Invalid username or password

Post IP Update client Invalid username or password
by Hokan Linden on Thursday, September 24, 2015

I have successfully set an ip update password, downloaded, installed and configured the Dynu IP Update Client v 4.42 for windows. Using my username and the ip update password I get [badauth] Username or password is invalid in the ip update client. What am I missing?

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Post Re: IP Update client Invalid username or password
by timothytw on Friday, September 25, 2015

Please leave the 'Location' field empty if you did not assign a 'Location' name to your hostname in the control panel.

If you still have problems with the authentication after clearing the 'Location' field, please let us know.

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Post Re: IP Update client Invalid username or password
by SrinivasMunagala on Thursday, January 19, 2017

Though i have left the location field empty i get invalid password,please help.

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Post Re: Re: IP Update client Invalid username or password
by timothytw on Sunday, January 22, 2017

SrinivasMunagala wrote:Though i have left the location field empty i get invalid password,please help.
Please make sure the following:

1. You are using your account username as shown in 'Contact Details' page in the control panel not your email address as username.

2. If you have a Location name assigned to your hostname in the control panel, use that location name in the client software also. If you do not have a location name set up in the control panel, leave the location name in the client software empty.

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Monday, September 24, 2018 12:36 PM