Email Store/forward isn’t working to receive email, but I can send email.  Email Store/forward isn’t...

Topic: Email Store/forward isn’t working to receive email, but I can send email.

Post Email Store/forward isn’t working to receive email, but I can send email.
by relink on Wednesday, September 9, 2020

I have signed up for the Store/Forward service, and the Outbound Relay service. I am trying to setup Synology MailPlus server but I’m hitting a problem. I seem to be able to send email just fine, but despite my best efforts I cannot receive email.

Any help is greatly appreciated.

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Post Re: Email Store/forward isn’t working to receive email, but I can send email.
by eugenekeeper on Friday, September 11, 2020

Did you resolve the issue? What was the problem? Thanks.

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Post Re: Email Store/forward isn’t working to receive email, but I can send email.
by relink on Friday, September 11, 2020

The problem seemed to be with how I did the TXT record for DKIM. Dynu support helped me fix it, and its been working fine now.

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Post Re: Re: Email Store/forward isn’t working to receive email, but I can send email.
by everyonedesigns on Saturday, October 23, 2021

relink wrote:The problem seemed to be with how I did the TXT record for DKIM. Dynu support helped me fix it, and its been working fine now.
Can you share the fix? I have the same problem - i can send email but I cannot receive anything. I've sent four emails to customer service but I haven't heard back. I stupidly turned my company email servers over and have been down for over 24 hours.

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Tuesday, November 4, 2025 5:14 AM
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