Repeated email connection...
Repeated email connection problems
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Topic: Repeated email connection problems
Hi,For weeks now I have had email trouble from multiple machines. My email client decides to not connect or can not login to the email server. I change nothing and then it will decide to connect (webmail is working). Then later it will go offline again. Internet is working I think I can not login to email. If I try to update settings in the email client I get an error "Unable to verify account name or password".I've reported this to you a couple of time over the last month, but this keeps reoccurring. I notice that the mail addresses for imap and smtp have changed a couple of time over the last few weeks in my DYNU email control panel. Using these new settings does not help resolve my connection problems.I am using Apple Mail. Settings are:Incoming imap.dynu.com port 993 Use TLS/SSLOut smtp.dynu.com port 25I am using password authentication same for both.Regards,Mark
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I had a similar experience. I believe DYNU changed the IMAP, POP, and SMTP URLs slightly such that the new addresses include your domain name. I found my updated addresses when I clicked on the Email Services for my domain in the Dynu Control Panel. Once I changed the email clients to the new SMTP and POP addresses, everything worked again. BTW - in my case I also had to update the MX record, DKIM record, and SPF record in my DDNS profile. Not sure if this potential solution addresses your problem, but I suspect it is worth your time to see if updating the SMTP and IMAP/POP URLs fixes your problem.
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Author | Topic: Repeated email connection problems |
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markiaindean Joined: 12/4/2017 |
Repeated email connection problems Friday, December 2, 2022 4:35 AM
Hi,For weeks now I have had email trouble from multiple machines. My email client decides to not connect or can not login to the email server. I change nothing and then it will decide to connect (webmail is working). Then later it will go offline again. Internet is working I think I can not login to email. If I try to update settings in the email client I get an error "Unable to verify account name or password".I've reported this to you a couple of time over the last month, but this keeps reoccurring. I notice that the mail addresses for imap and smtp have changed a couple of time over the last few weeks in my DYNU email control panel. Using these new settings does not help resolve my connection problems.I am using Apple Mail. Settings are:Incoming imap.dynu.com port 993 Use TLS/SSLOut smtp.dynu.com port 25I am using password authentication same for both.Regards,Mark
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cfanelle Joined: 2/21/2022 |
Repeated email connection problems Friday, December 2, 2022 7:34 PM
I had a similar experience. I believe DYNU changed the IMAP, POP, and SMTP URLs slightly such that the new addresses include your domain name. I found my updated addresses when I clicked on the Email Services for my domain in the Dynu Control Panel. Once I changed the email clients to the new SMTP and POP addresses, everything worked again. BTW - in my case I also had to update the MX record, DKIM record, and SPF record in my DDNS profile. Not sure if this potential solution addresses your problem, but I suspect it is worth your time to see if updating the SMTP and IMAP/POP URLs fixes your problem.
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