not able to connect to FTP not able to connect to FT...

Topic: not able to connect to FTP

Post not able to connect to FTP
by senthil kumar on mardi 5 janvier 2016

Hello Support Team,

Today i created one new free account with, i tried with the ftp address given in the tutorial but i'm not able to connect to FTP filezilla server.

please provide me the exact steps to attain the connection.

please let me know if you need any more information.


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Post Re: not able to connect to FTP
by timothytw on mercredi 6 janvier 2016

Your hostname points to IP address, please let us know if this is the correct IP address of the server that you are trying to establish FTP connection to.

If the hostname is mapped to the correct IP address, you need to open port 21(FTP default port) in the router and firewall(if any) to allow FTP connections. As of now, port 21 on IP address cannot be reached( ), which is causing the connection failure.

To open port 21 in your router, you may refer to our general port forwarding guide at

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mardi 23 juillet 2024 13:14