Cannot New Version of Gmail MX dns  Cannot New Version of Gma...

Topic: Cannot New Version of Gmail MX dns

Post Cannot New Version of Gmail MX dns
by mjb2019 on dimanche 21 mai 2023

Hi support, Gmail MX record recently has changed. Old method is to add 5 MX dns record, which is according to this documentation:

https://support.google.com/a/answer/140038?hl=en#zippy=%2Ccheck-the-mx-records-that-are-applied-to-your-primary-domain%2Ccheck-your-mx-records-using-an-mx-lookup-tool

which the MX dns is:

ASPMX.L.GOOGLE.COM.
ALT1.ASPMX.L.GOOGLE.COM.
ALT2.ASPMX.L.GOOGLE.COM.
ALT3.APSMX.L.GOOGLE.COM.
ALT4.ASPMX.L.GOOGLE.COM.

But now, Gmail MX setup has changed to this:

https://support.google.com/a/answer/140034?hl=en

which the new MX dns points to address is just single line:

SMTP.GOOGLE.COM

and I set my MX records value as follow:

Hostname: <blank>
Type: MX
Points to: smtp.google.com
Priority: 1
TTL: 86400 (1 day)

but at Google Gmail activation, google system says my MX dns record does not match with the expected MX.

what could i missing?

according to some tips,. I am recommended to add a dot after the ".COM", so I try to do so. and DYNU DNS refuse me to do. If I add a dot behind the ".COM", such as:

smtp.google.com.

*Notice there's a dot at the end

DYNU DNS page says it is an invalid host.

Any tips on how to fix this?

Google New Gmail Setup Cannot Detect my MX Record.pdf

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Post Re: Cannot New Version of Gmail MX dns
by mjb2019 on dimanche 21 mai 2023

Okay I have just contacted Google Customer Support. The conclusion is there is a bug at their system.

Google Workspace Gmail Setup has changed. Start from April 2023, all new account will be using the following MX record:

SMTP.GOOGLE.COM

Yes, just a single one MX record is required.

If your Google Workspace (or GSuite) is setup before April 2023, the MX records will be as follow:

ASPMX.L.GOOGLE.COM.
ALT1.ASPMX.L.GOOGLE.COM.
ALT2.ASPMX.L.GOOGLE.COM.
ALT3.APSMX.L.GOOGLE.COM.
ALT4.ASPMX.L.GOOGLE.COM.

Here is the official announcement/documentation for this change:

https://support.google.com/a/answer/174125

And at the Google Admin Console > Gmail Activation Page

After you have added the new MX record correctly: smtp.google.com

The Gmail Activation Page will still not able to identify this MX record and gmail service remains unactivated. This is a bug. In reality, once the new MX record added (smtp.google.com), the gmail has already start working.

They will fix in the near future, and therefore the error will be temporary.

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lundi 20 mai 2024 18:45
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