Able to receive email but not send out email Able to receive email but...

Topic: Able to receive email but not send out email

Post Able to receive email but not send out email
by r3gular on vendredi 24 novembre 2023

Hi,

I am using SMTP outbound relay and email store/forward services.

I have a Synology NAS setup using Synology Mailplus server.

I am able to receive email sent from my personal gmail account to my personal domain account but unable to send from personal domain account to gmail account.

Done DKIM, and every step that needs to be done.

Appreciate if you can help.

Thanks!

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Post Re: Able to receive email but not send out email
by r3gular on vendredi 24 novembre 2023

Updates:

I tested it with yahoo mail instead of gmail and it works.

Seems like there gmail is blocking it.

Anyone have ideas on how to resolve this?

Thanks!

r3gular wrote:Hi,

I am using SMTP outbound relay and email store/forward services.

I have a Synology NAS setup using Synology Mailplus server.

I am able to receive email sent from my personal gmail account to my personal domain account but unable to send from personal domain account to gmail account.

Done DKIM, and every step that needs to be done.

Appreciate if you can help.

Thanks!

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Post Re: Able to receive email but not send out email
by timothytw on dimanche 26 novembre 2023

You can open a support ticket and ask them to check if SPF and DKIM are set up correctly. Google requires SPF or DKIM (one of them) to be able to send emails to Gmail users.

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dimanche 23 juin 2024 23:23
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